Skip to Content

Consumer Press Releases

Newspaper on a computer keyboard

  • Septmber 4, 2014

    Tennessee Attorney General Bob Cooper and Acting Director Bill Giannini of the Tennessee Division of Consumer Affairs are encouraging all Tennessee residents who were referred to or received services from physicians affiliated with the Community Health Systems, Inc. (CHS) in the last five years to review their credit reports and accounts for possible unauthorized activity. Affected patients should take advantage of the one year free credit monitoring being offered by the company in the wake of the data breach announced earlier this the CHS release.

  • August 28, 2014

    Attorney General Bob Cooper wants Tennesseans to be aware that they will now have access to vehicle recall information under a new National Highway Traffic Safety Administration (NHTSA) rule. The new rule requires automakers and motorcycle manufacturers to provide vehicle specific recall information for consumers on the NHTSA's SaferCar website –

    It was recently determined as many as 30% of recalled vehicles do not receive the necessary repairs, according to NTHSA research, which leave many drivers at risk. Consumers are often unaware their vehicles are subject to recall, let alone whether or not the car has had the related the NHTSA release.

  • August 6, 2014

    Attorney General Bob Cooper and acting director of the Division of Consumer Affairs Bill Giannini today announced a settlement with Pfizer Inc. resolving allegations regarding the unlawful marketing of the drug Rapamune. Pfizer, as parent of Wyeth Pharmaceuticals Inc., agrees to be bound by the judgment to resolve allegations that Wyeth unlawfully promoted Rapamune, an immunosuppressive drug currently approved by the FDA as a prophylactic for organ rejection after kidney transplant surgery.

    The complaint and agreed final judgment filed today allege that Wyeth violated state consumer protection laws by misrepresenting the uses and benefits of Rapamune, including making representations related to: (1) the unapproved use of Rapamune following an organ transplant other than a kidney transplant; (2) the unapproved protocol of converting patients to Rapamune after initially receiving a different immunosuppressive drug; and (3) using Rapamune in unapproved drug combinations. Tennessee will receive over $700,000 as a result of this consumer protection the Rapamune release.

  • July 29, 2014

    Tennessee Attorney General Bob Cooper and acting director of the Division of Consumer Affairs Bill Giannini join the Consumer Financial Protection Bureau (CFPB) and 12 state attorneys general to announce a total of approximately $92 million in debt relief obtained for about 17,000 US soldiers and other consumers alleged to have been harmed by Colfax Capital Corporation and Culver Capital, LLC, also collectively known as "Rome Finance."

    One hundred Tennessee soldiers once stationed at Ft. Campbell, KY, will receive the equivalent of $442,485 in debt forgiveness related to contracts Rome Finance offered to consumers purchasing computers, videogame consoles, televisions, or other products. These products were typically sold at mall kiosks near military bases with the promise of instant financing with no money down. In some cases, Rome Finance was the initial creditor, and in other cases, Rome Finance provided indirect financing by agreeing to buy the financing contracts from merchants who sold the the Rome Finance release.

  • July 17, 2014

    If you purchased the memory storage component installed in most electronic devices known as Dynamic Random Access Memory (DRAM), you may be entitled to payments from a $310 million settlement fund. The deadline to file (August 1) is rapidly approaching, Tennessee Attorney General Bob Cooper reminds Tennesseans.

    DRAM can be sold individually or preinstalled in computers, graphics cards, video game consoles, MP3 players, printers, PDAs, DVD players and digital video recorders. DRAM is a high density, low cost per bit, memory component that stores digital information and provides high-speed retrieval of the DRAM release.

  • July 16, 2014

    Tennessee Attorney General Bob Cooper today announced a proposed settlement of claims for monetary relief against Apple Inc. related to its participation in a price-fixing conspiracy in the market for E-books. The settlement agreement, which remains subject to approval by the U.S. District Court for the Southern District of New York, would resolve claims for consumer damages brought by Tennessee and 32 other states and the E-books release.