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    Press Release
  • Tennessee Attorney General Partners with Homeownership Preservation Foundation on Free Mortgage Assistance Hotline to Help Distressed Homeowners

    December 17, 2012, #12-34

    Even though the housing market began to rebound in 2012, Tennesseans are still facing foreclosure throughout the state. Free help is available for distressed Tennessee homeowners. Attorney General Bob Cooper announced Tennessee has partnered with the Homeownership Preservation Foundation (HPF) on a hotline to direct these homeowners to available mortgage relief programs.

    Homeowners with mortgage challenges are encouraged to call the State of Tennessee's free Mortgage Assistance Hotline at 855-876-7283 to receive reliable information and referrals to free foreclosure prevention counseling.

    HPF is an independent, national nonprofit dedicated to helping distressed homeowners navigate financial challenges and avoid mortgage foreclosure. HPF has been successfully operating the national Homeowner's HOPE Hotline, which provides 24/7 telephonic counseling, for the past five years.

    Attorney General Cooper, with the help of HPF, wants to make Tennesseans aware there is a free, statewide hotline to facilitate distressed homeowners' access to available mortgage relief programs.

    "We encourage Tennesseans struggling with their mortgage to call the free Mortgage Assistance Hotline at 855-876-7283. Help is available," Attorney General Cooper said. "We believe this partnership with HPF is the next step in our ongoing outreach efforts. We want to ensure that struggling homeowners have access to the information and assistance they need to find the best solutions to their long-term financial challenges."

    The State of Tennessee's free Mortgage Assistance Hotline is staffed Monday through Friday from 8 am to 6 pm. Referrals to local nonprofit counseling agencies are available through the hotline for residents preferring to meet with a free counselor in-person. Callers to the hotline may also choose to receive free telephonic counseling by HPF's HUD-approved housing counselors.

    "This heightened statewide effort by the Attorney General's Office to connect Tennessee homeowners with the housing counseling and financial assistance they need truly sets the bar for other states to emulate," said Colleen Hernandez, CEO and President of HPF. "We are excited to partner with Attorney General Bob Cooper and his staff on this important outreach campaign and, of course, to help more people in Tennessee tackle their personal mortgage challenges."

    For more information, call the Mortgage Assistance Hotline at 855-876-7283 or go online to www.tn.gov/attorneygeneral.