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eTIGER Frequently Asked Questions

eTIGER Access

Q:
I am a CTE teacher.  Where do I get my userid and password to log on eTIGER?
A:
CTE teachers will get their eTIGER userid and password from their CTE director.
If the account has been locked out, please contact Tina McNeal at Tina.McNeal@tn.gov to reset the account access.


 
Data Reporting Support

Q:
Where could I get help for data reporting?    
A:

If you are a teacher, always check with your CTE director first.  If you are a CTE director, always check with your Field Consultant first.  Report all the other questions to the State.
If you have an eTIGER or POS problem, email Tina.McNeal@tn.gov.
For the class data report, refer to Teacher Tutorial at www.tn.gov/education/cte/ad/tiger/index.shtml
For the follow-up report, refer to www.tn.gov/education/cte/ad/tiger/tigersec0809.shtml and select Secondary Replacement.


Follow-Up

Q:

In the follow-up data report, if a student is listed multiple times (in more than one CTE program), how does the LEA report the student's follow-up information? 

A:

Report this student only once and choose report under the CTE program that is most closely related to the follow-up placement information.  Then “exclude” all the reminding records for this student.


Training

Q:
Can we have training for local staff that works with eTIGER?  These staff members seldom attain the CTE meetings but are a vital part of completing the reporting task.
A:
Yes, we are working with EIS to address the issues which the local EIS staff has with eTIGER.   This will be online training which will include most common problems.  

Other Questions

Q:
Where can I report a drop-out concentrator?
A:
You may indicate a concentrator as "drop-out" at the "Follow-up Entry" screen column of "Comment".  At the top of "Follow-up Entry" select the projected school year which this drop-out student was expect to graduate .