The Tennessee Emergency Communications Board is a self-funded nine-member board located within the Tennessee Department of Commerce and Insurance. The Board was created to establish emergency communications for citizens across the state and assist emergency communications districts (“ECDs”) in the areas of management, operations, and accountability.
The Board operates on local, state and federal levels to facilitate the technical, financial and operational advancement of Tennessee’s 911 systems. The Board is currently working on modernizing the state 911 infrastructure in order to provide more efficient 911 services to the citizens of Tennessee. The project, known as NG911, involves the construction and management of a secure and redundant internet protocol network that will improve 911 call delivery and enhance interoperability between ECDs, which will ultimately result in the quicker and more reliable deployment of emergency response services.