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Office For Information Resources

OIR Divisions

The Office for Information Resources (OIR) isdivided into two distinct components: Applications and Solutions Delivery and Enterprise Policy and Planning. OIR provides the infrastructure upon which State Agencies build applications, along with a variety of shared services, enterprise security and policies.

Applications and Solutions Delivery

The following are the functions Applications and Solutions Delivery (ASD) component of OIR:

  • Operations and Hosting - The State Data Center provides hosting for applications that run on both the mainframe and in a distributed environment. The Data Center also provides multiple levels of Data Storage Management.
  • Data Networking and Telecommunications - The State of Tennessee provides a state-of -the - art network that is used by State Agencies, grades K-12 and the University system. OIR also provides services for Local and Wide Area Networks.
  • NetTN - NetTN is based on a private core network, built to meet the State of Tennessee's communication requirements. This infrastructure is the basis for all future services over the Internet and collaborative computing initiatives for the next ten years.
  • Shared Business Services - OIR provides a wide variety of business services that are used by State agencies including:
    • Statewide email system
    • Video Services
    • Teleconferencing Services
    • Egovernment portal (TN.GOV)
    • Geographic Information Systems (GIS)
    • Business Intelligence and Reporting Services
    • Electronic Records Management
    • Customer Support Services
    • Project Management Office

Enterprise Policy and Planning

The following are the functions Enterprise Policy and Planning component of OIR:

  • Security Policy and Audit - The security policy and audit program develops enterprise security policies and IT controls, provides investigative assists, incident responses, consulting, services, education and awareness, and performs security assessments and audits.
  • Planning - State agencies participate in an information technology planning process to promote the use of technology to improve public services, permit the statewide coordination of technology initiatives, and to ensure adherence to the State's information systems architecture. This process facilitates dialogue among operating agencies, the Division of Budget, and the Office for Information Resources (OIR).
  • Disaster Recovery - OIR oversees the review and updating of agency disaster recovery plans.
  • Enterprise Architecture - The Tennessee Enterprise Architecture provides a "blueprint" for building, or acquiring, and implementing Tennessee information systems that directly support all agency missions and that link Tennessee's information technology (IT) assets with its mission.
  • Procurement and Contract Management - provides states agencies with management, coordination, and consultation support that promotes efficient, timely, fair, and cost-effective procurement and contracting processes for the acquisition of Information Technology (IT) products and services.