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Welcome to General Services

Mission Statement: Provide essential centralized services to support the daily operation of State government.

Vision: To be the national leader in strategic public sector support services.

Organizational Values with Behaviors

  • Be honest, truthful and transparent
  • Be respectful of others and their time
  • Exhibit loyalty and commitment to mission, vision and values
  • Discern what to say and do at the right time
  • Take personal responsibility for all the organization's objectives (we not me)
  • Hold yourself accountable, take ownership, and keep commitments
  • Be proactive
  • When problems arise, work to find solutions rather than complain
  • Engage in opportunities for personal and professional growth
  • Offer new and thoughtful ideas that support the mission
  • Foster creativity in others by being open-minded
  • Show continuous improvement in everything we do
  • Seek best practices
  • Look for ways to make change work rather than objecting or resisting
  • Share information and resources
  • Listen attentively - practice listening skills and value input of others
  • Network and build relationships with your internal and external customers
  • Speak positively of co-workers, the job and the agency
  • Have a positive attitude
  • Put the mission before yourself
  • Respond non-defensively when others disagree with your views - tolerate disagreement
  • Actively participate
  • Address concerns immediately
  • Value the opinions of others
  • Clarify and confirm your customer's needs to provide the best solution
  • Make well thought out decisions based on evidence and fact
  • Manage expectations and declare intent
  • Keep your customer informed in a timely manner
  • Over deliver, exceed expectations
  • Appreciate and acknowledge each other's contributions
Customer Focus