PURPOSE OF INVITATION TO BID / SOURCE OF SUPPLY CONTRACT

THE PURPOSE OF THIS INVITATION TO BID IS TO ESTABLISH A TERM
CONTRACT(S) TO SUPPLY:
ANALOG TELEPHONES
DIGITAL TELEPHONES
CORDLESS TELEPHONES AND ANSWERING MACHINES
HEADSETS AND HEADSET ACCESSORIES



A TERM CONTRACT MEANS A CONTRACT IN WHICH A SOURCE OR SOURCES OF
SUPPLY ARE ESTABLISHED FOR A SPECIFIED PERIOD OF TIME AT AN AGREED
UPON UNIT PRICE(S).


F.O.B. DESTINATION (STATEWIDE CONTRACT)

F.O.B. DESTINATION FOR SHIPMENT TO:

ALL STATE AGENCIES, LOCAL GOVERNMENT AGENCIES AND AUTHORIZED
NON-PROFIT ENTERPRISES LOCATED WITHIN THE STATE OF TENNESSEE.

TERM OF CONTRACT

THE ANTICIPATED EFFECTIVE DATE AND EXPIRATION DATE OF THE CONTRACT ARE
SHOWN ON THE FRONT OF THIS SOLICITATION. IF AWARD HAS NOT BEEN MADE BY
THE ANTICIPATED EFFECTIVE DATE, THEN THE CONTRACT SHALL BECOME
EFFECTIVE UPON THE DATE THE BID IS ACCEPTED AND CONTRACT AWARDED BY
THE STATE, AS INDICATED BY THE PURCHASING AGENT'S SIGNATURE ON THE
CONTRACT NOTICE OF AWARD (NOTE: THE CHANGE OF EFFECTIVE DATE MAY NOT
RESULT IN A CHANGE OF THE ANTICIPATED EXPIRATION DATE.)

RENEWAL OPTIONS: THIS CONTRACT MAY BE RENEWED UPON SATISFACTORY
COMPLETION OF THE INITIAL CONTRACT TERM. THE STATE RESERVES THE RIGHT
TO EXECUTE UP TO THREE (3) OPTIONS TO RENEW THIS CONTRACT ANNUALLY
UNDER THE SAME TERMS AND CONDITIONS FOR A PERIOD NOT TO EXCEED
TWELVE (12) MONTHS EACH BY THE STATE. IT IS MUTUALLY UNDERSTOOD AND
AGREED THAT THE STATE'S COMMITMENT IS LIMITED TO A BASE TERM CONTRACT,
NOT TO EXCEED TWELVE (12) MONTHS, WHICH IS SUBJECT TO RENEWAL
ANNUALLY AT THE STATE'S SOLE OPTION.

IT IS UNDERSTOOD AND AGREED THAT THE STATE RESERVES THE RIGHT TO
EXTEND THE TERM CONTRACT PERIOD RESULTING FROM THIS SOLICITATION AN
ADDITIONAL PERIOD OF TIME, NOT TO EXCEED 180 DAYS BEYOND THE NORMAL
EXPIRATION DATE OF SUCH CONTRACT, UPON MUTUAL WRITTEN AGREEMENT BY
BOTH PARTIES, UNDER THE SAME TERMS AND CONDITIONS. PROVIDED, HOWEVER,
IN NO EVENT SHALL THE MAXIMUM TERM OF A CONTRACT EXCEED A TOTAL OF
SIXTY (60) MONTHS.

DELIVERY TIME (DAYS)

ALL ITEMS MUST BE DELIVERED ACCORDING TO THE TIME FRAMES IDENTIFIED IN
DELIVERY SECTION 8.0 OF THE SPECIFICATIONS OF THE SOLICITATION.

FREIGHT F.O.B. STATE AND LOCAL GOVERNMENT AGENCIES

ALL QUOTATIONS SHALL BE F.O.B. DESTINATION. THE TERM F.O.B.
DESTINATION SHALL MEAN DELIVERED AND UNLOADED ONTO THE RECEIVING DOCK
OF ANY STATE AGENCY AND, WHEN APPLICABLE, ANY LOCAL GOVERNMENT AGENCY
OR AUTHORIZED CORPORATION WITHIN THE STATE OF TENNESSEE, WITH ALL
CHARGES FOR TRANSPORTATION AND UNLOADING PREPAID BY THE
VENDOR/CONTRACTOR.

INSPECTION

ALL MATERIALS, EQUIPMENT, AND SUPPLIES ARE SUBJECT TO INSPECTION AND
TESTING. ITEMS THAT DO NOT MEET SPECIFICATIONS WILL BE REJECTED.
FAILURE TO REJECT UPON RECEIPT DOES NOT RELIEVE THE CONTRACTOR OF
LIABILITY. WHEN SUBSEQUENT TESTS AFTER RECEIPT ARE CONDUCTED AND
WHEN SUCH TESTS REVEAL DAMAGE OR FAILURE TO MEET SPECIFICATIONS, THE
STATE MAY SEEK DAMAGES REGARDLESS OF WHETHER A PART OR ALL OF THE
MERCHANDISE HAS BEEN CONSUMED.

TECHNICAL ASSISTANCE

THE VENDOR/CONTRACTOR WILL FURNISH TELEPHONIC TECHNICAL ASSISTANCE FOR
THE TYPE OF EQUIPMENT OR SERVICES REQUESTED WITHIN ___4___ HOURS
FOLLOWING A REQUEST AND WITHOUT ADDITIONAL COST TO THE STATE. ENTER
THE NAME, ADDRESS, AND TELEPHONE NUMBER OF THE TECHNICIAN OR SERVICE
REPRESENTATIVE IN THE SPACE PROVIDED BELOW.

NAME _______________________________
ADDRESS_______________________________
_______________________________
_______________________________

PHONE NO.______________________ FAX NO.__________________________

PAGER NO.______________________

EMAIL ADDRESS.____________________________________________

WEBSITE.__________________________________________________

CANCELLATION

TERMINATION FOR CONVENIENCE: THE STATE MAY TERMINATE THIS CONTRACT
WITHOUT CAUSE. SAID TERMINATION SHALL NOT BE DEEMED A BREACH OF
CONTRACT BY THE STATE. THE STATE SHALL GIVE THE VENDOR/CONTRACTOR AT
LEAST NINETY (90) DAYS WRITTEN NOTICE BEFORE THE EFFECTIVE CANCELATION
DATE.
THE VENDOR/CONTRACTOR SHALL BE ENTITLED TO RECEIVE COMPENSATION FOR
GOODS SHIPPED OR SERVICES SATISFACTORILY COMPLETED AS OF THE
CANCELATION DATE, BUT IN NO EVENT SHALL THE STATE BE LIABLE TO THE
VENDOR/CONTRACTOR FOR COMPENSATION FOR ANY GOODS OR SERVICES WHICH
HAVE NOT BEEN RENDERED.
UPON SUCH TERMINATION, THE VENDOR/CONTRACTOR SHALL HAVE NO RIGHT TO
ANY ACTUAL GENERAL, SPECIAL, INCIDENTAL, CONSEQUENTIAL, OR ANY OTHER
CLAIMS WHATSOEVER OF ANY DESCRIPTION OR AMOUNT.

TERMINATION FOR CAUSE: IF THE VENDOR/CONTRACTOR FAILS TO FULFILL ITS
OBLIGATIONS UNDER THIS CONTRACT IN A TIMELY OR PROPER MANNER, OR IF
THE VENDOR/CONTRACTOR VIOLATES ANY TERMS OF THIS CONTRACT, THE STATE
SHALL HAVE THE RIGHT TO IMMEDIATELY TERMINATE THE CONTRACT UPON
WRITTEN NOTICE OF INTENT TO CANCEL. THE STATE SHALL HAVE THE RIGHT TO
WITHHOLD PAYMENT IN EXCESS OF FAIR COMPENSATION FOR COMPLETED
SERVICES. NOTWITHSTANDING THE ABOVE, THE CONTRACTOR SHALL NOT BE
RELIEVED OF LIABILITY TO THE STATE FOR DAMAGES SUSTAINED BY VIRTUE OF
ANY BREACH OF THIS CONTRACT BY THE CONTRACTOR.

AT THE END OF ANY FISCAL YEAR ANY CONTRACT MAY BE CANCELED BY THE
STATE WITHOUT NOTICE, IN THE EVENT THAT FUNDS TO SUPPORT THE CONTRACT
BECOME UNAVAILABLE.

THE VENDOR/CONTRACTOR WILL BE REQUIRED TO HONOR ALL PURCHASE ORDERS
THAT WERE PREPARED AND DATED PRIOR TO THE DATE OF THE TERMINATION, IF
RECEIVED BY THE VENDOR/CONTRACTOR WITHIN A PERIOD OF THIRTY (30) DAYS
FOLLOWING THE DATE OF TERMINATION.

VENDOR REPORTING

CONTRACT VENDORS WILL BE REQUIRED TO SUBMIT REPORTS VALIDATING
CONTRACT PURCHASES, INCLUDING PURCHASES MADE BY LOCAL GOVERNMENTS, BY
PERIOD, LINE ITEM AND RECEIVING LOCATION. REPORTS WILL DETAIL AT A
MINIMUM, THE FOLLOWING INFORMATION:

1. CONTRACT NUMBER
2. CONTRACT LINE ITEM NUMBER
3. COMMODITY DESCRIPTION
4. LINE ITEM QUANTITY PURCHASED
5. LINE ITEM DOLLAR AMOUNT (VOLUME) PURCHASED

ADDITIONAL REPORT DETAILS MAY BE REQUIRED WITH A THIRTY (30) DAY
WRITTEN NOTICE. REPORTS ARE DUE AT THE PURCHASING DIVISION OFFICE IN
THE FIRST WEEK OF THE FOURTH (4TH) QUARTER OF THE CONTRACT PERIOD
ANNUALLY. REPORTS MUST BE SUBMITTED ELECTRONICALLY OR BY DIGITAL
APPLIANCE IN MICROSOFT EXCEL FORMAT. SEMI-ANNUAL OR QUARTERLY REPORTS
MAY BE REQUESTED IN WRITING BY THE CONTRACT ADMINISTRATORWITH A
THIRTY (30) DAY WRITTEN NOTICE TO THE VENDOR.

PURCHASES BY LOCAL GOVERNMENT AND AUTHORIZED NON-PROFIT AGENCIES

THE PURPOSE OF THIS INVITATION TO BID IS TO ESTABLISH A SOURCE OR
SOURCES OF SUPPLY FOR ALL STATE AGENCIES, LOCAL GOVERNMENTAL AGENCIES
WITHIN THE GEOGRAPHIC LIMITS OF THE STATE OF TENNESSEE, AND ANY
CORPORATION WHICH IS EXEMPTED FROM TAXATION UNDER 26 U.S.C. SECTION
501 (C) (3) AS AMENDED AND WHICH CONTRACTS WITH THE DEPARTMENT OF
MENTAL HEALTH AND MENTAL RETARDATION TO PROVIDE SERVICES TO THE
PUBLIC (TCA 33-2-401). PURCHASES BY LOCAL GOVERNMENTAL AGENCIES AND
AUTHORIZED CORPORATIONS ARE OPTIONAL WITH THOSE AGENCIES AND
CORPORATIONS AND OFFERS TO SELL TO LOCAL GOVERNMENTAL AGENCIES ARE
OPTIONAL WITH THE BIDDER.
INDICATE IF YOUR OFFER IS ALSO EXTENDED TO LOCAL GOVERNMENTAL AGENCIES
IN THE SPACE PROVIDED BELOW. INITIAL IF YES.

_____________ BID OFFERS ARE EXTENDED TO LOCAL GOVERNMENTAL AGENCIES.

RETURN GOODS POLICY

ALL COSTS ASSOCIATED WITH THE RETURN OF GOODS FOR REPAIR AND/OR
REPLACEMENT UNDER WARRANTY SHALL BE DONE AT THE EXPENSE OF THE VENDOR.
BIDDER SHALL INDICATE BELOW THEIR STANDARD RETURN GOODS POLICY.

______________________________________________________________

______________________________________________________________

PROHIBITION OF ILLEGAL IMMIGRANTS

THE REQUIREMENTS OF STATE OF TENNESSEE'S PUBLIC ACTS, 2006, CHAPTER
NUMBER 878 AND EXECUTIVE ORDER 41 ADDRESSING THE USE OF ILLEGAL
IMMIGRANTS IN THE PERFORMANCE OF ANY CONTRACT TO SUPPLY GOODS OR
SERVICES TO THE STATE OF TENNESSEE, SHALL BE A MATERIAL PROVISION OF
THIS CONTRACT, A BREACH OF WHICH SHALL BE GROUNDS FOR MONETARY AND
OTHER PENALTIES, UP TO AND INCLUDING TERMINATION OF THIS CONTRACT.


AS REQUIRED BY PUBLIC ACTS, 2006, CHAPTER NUMBER 878, NO PERSON MAY
ENTER INTO A CONTRACT TO SUPPLY GOODS OR SERVICES TO THE STATE WITH-
OUT FIRST ATTESTING IN WRITING THAT THE PERSON WILL NOT KNOWINGLY
UTILIZE THE SERVICES OF ILLEGAL IMMIGRANTS IN THE PERFORMANCE OF THIS
CONTRACT, AND WILL NOT KNOWINGLY UTILIZE THE SERVICES OF ANY
SUBCONTRACTOR WHO WILL UTILIZE THE SERVICES OF ILLEGAL IMMIGRANTS IN
THE PERFORMANCE OF THIS CONTRACT. FOR PURPOSES OF THIS CONTRACT,
"ILLEGAL IMMIGRANT" SHALL BE DEFINED AS ANY PERSON WHO IS NOT
EITHER A UNITED STATES CITIZEN, A LAWFUL PERMANENT RESIDENT, OR A
PERSON WHOSE PHYSICAL PRESENCE IN THE UNITED STATES IS
AUTHORIZED OR ALLOWED BY THE DEPARTMENT OF HOMELAND SECURITY AND WHO,
UNDER FEDERAL IMMIGRATION LAWS AND/OR REGULATIONS, IS AUTHORIZED TO
BE EMPLOYED IN THE U.S. OR IS OTHERWISE AUTHORIZED TO
PROVIDE SERVICES UNDER THE CONTRACT. THE CONTRACTOR HEREBY ATTESTS,
CERTIFIES, WARRANTS, AND ASSURES THAT IT SHALL COMPLY WITH THIS TERM
AND CONDITION FOR THE ENTIRE CONTRACT PERIOD.

THE CONTRACTOR UNDERSTANDS AND AGREES THAT FAILURE TO COMPLY WITH
THIS SECTION WILL BE SUBJECT TO THE SANCTIONS OF PUBLIC CHAPTER 878
OF 2006 FOR ACTS OR OMISSIONS OCCURRING AFTER ITS EFFECTIVE DATE. THIS
LAW REQUIRES THE COMMISSIONER OF FINANCE AND ADMINISTRATION TO
PROHIBIT A CONTRACTOR FROM CONTRACTING WITH, OR SUBMITTING AN OFFER,
PROPOSAL, OR BID TO CONTRACT WITH THE STATE OF TENNESSEE TO SUPPLY
GOODS OR SERVICES FOR A YEAR AFTER A CONTRACTOR IS DISCOVERED TO
HAVE KNOWINGLY USED THE SERVICES OF ILLEGAL IMMIGRANTS DURING THE
PERFORMANCE OF THIS CONTRACT. THE CONTRACTOR MAY APPEAL THE
IMPOSITION OF THE ONE-YEAR PROHIBITION BY UTILIZING AN APPEALS
PROCESS ESTABLISHED BY THE COMMISSIONER OF FINANCE AND ADMINISTRATION.

AS PER EXECUTIVE ORDER 41, THE CONTRACTOR SHALL BE REQUIRED TO SUBMIT
SEMI-ANNUAL ATTESTATION FORMS AND OBTAIN A SIGNED ATTESTATION FORM
FROM ANY SUBCONTRACTOR PRIOR TO THE USE OF THE SUBCONTRACTOR AND SEMI-
ANNUALLY THEREAFTER DURING THE CONTRACT PERIOD. THE RECORDS SHALL BE
SUBJECT TO REVIEW AND RANDOM INSPECTION AT ANY REASONABLE TIME UPON
REASONABLE NOTICE BY THE STATE. RECORDS SHALL INCLUDE BUT ARE NOT
LIMITED TO THE FOLLOWING:
1.) DOCUMENTATION ON CONTRACTORS' EMPLOYEES AND SUBCONTRACTOR
PERSONNEL WORKING ON THIS CONTRACT SHOWING THAT THEY ARE LEGAL
TO WORK IN THE UNITED STATES AND PAYROLL RECORDS.
2.) SIGNED AND DATED ATTESTATION FORMS FOR YOUR COMPANY THAT HAVE
BEEN SUBMITTED TO THE PURCHASING DIVISION AND ATTESTATION FORMS
OBTAINED FROM SUBCONTRACTOR(S).

NOTE: THE CONTRACTOR SHALL BE REQUIRED TO OBTAIN PRIOR APPROVAL TO
SUBCONTRACT FROM THE DEPUTY COMMISSIONER OF GENERAL SERVICES,
PURCHASING DIVISION.

BY AUTHORIZED SIGNATURE ON THIS INVITATION TO BID THE CONTRACTOR
CONSTITUTES SIGNING THE ATTESTATION FORM FOR THE INITIAL SIX (6)
MONTHS OF THE CONTRACT PERIOD. THE CONTRACTOR SHALL BE REQUIRED
TO SUBMIT SIGNED ATTESTATION FORMS ON A SEMI-ANNUAL BASIS FROM THE
START DATE OF THE CONTRACT PERIOD THROUGH TO ITS COMPLETION DATE TO
THE PURCHASING DIVISION. THE ATTESTATION FORM IS LOCATED ON THE
PURCHASING DIVISION WEBSITE: WWW.STATE.TN.US/GENERALSERV/PURCHASING
IN THE EVENT THAT THE CONTRACTOR FAILS TO SUBMIT THE ATTESTATION FORM,
FILLED OUT, DATED AND SIGNED, BY THE END OF ANY SIX MONTH CONTRACT
INTERVAL, THE CONTRACTOR SHALL BE NOTIFIED IN WRITING OF THE
REQUIREMENT TO SUBMIT THE ATTESTATION FORM WITHIN SEVEN (7) CALENDAR
DAYS; FAILURE TO SUBMIT THE ATTESTATION FORM WITHIN THE REQUIRED TIME
FRAME MAY RESULT IN THE CANCELLATION OF THE CONTRACT.
RETURN GOODS POLICY FOR WARRANTY MATTERS

ALL COSTS ASSOCIATED WITH THE RETURN OF GOODS FOR REPAIR AND/OR
REPLACEMENT UNDER WARRANTY SHALL BE DONE AT THE EXPENSE OF THE VENDOR.

FIRM PERCENTAGE PRICE FOR CONTRACT PERIOD (NO PRICE INCREASES ALLOWED)

BID PERCENTAGE (%) PER THE PRICE SHEET MUST BE FIXED FOR THE ENTIRE
TERM OF THE CONTRACT.
ESCALATOR: AUTOMATIC, CATALOG OR PRICE LIST

UNIT PRICES LISTED IN THE SPECIFIC CATALOG OR PRICE LIST OFFERED SHALL
CONSTITUTE THE BASE PRICE UNIT OR UNLESS CHANGED BY THE PUBLISHER OF
THE CATALOG OR PRICE LIST. A VENDOR/CONTRACTOR MAY INCREASE AND SHALL
DECREASE THE PRICE OF INDIVIDUAL PRODUCTS DURING THE TERM OF THE
CONTRACT TO REFLECT CHANGES IN THE CATALOG OR PRICE LISTS. THE
VENDOR/CONTRACTOR AGREES TO FURNISH PROOF OF SUCH PRICE CHANGES UPON
REQUEST.

NOTE: THE VENDOR RECEIVING AN AWARD WILL BE ALLOWED TO UPDATE THE
APPROVED CATALOG UP TO FOUR (4) TIMES A YEAR, EACH YEAR DURING
THE COURSE OF THE CONTRACT.

SUBSTITUTE EQUIPMENT OFFERED BY THE CONTRACTOR

THE POSTURE OF THE STATE IS TO STAY CURRENT IN ITS DATA PROCESSING
TECHNOLOGY, THEREFORE, THE PURCHASING DIVISION MAY ALLOW THE
CONTRACTOR TO OFFER A SUBSTITUTE ITEM AFTER THE FIRST YEAR OF THE
CONTRACT, PROVIDED THAT THE AWARDED ITEM IS NO LONGER BEING
MANUFACTURED. ANY SUBSTITUTION OFFER MUST BE SUBMITTED IN WRITING TO
THE STATE CONTRACT ADMINISTRATOR FOR EVALAUATION AND APPROVAL.


THE FOLLOWING CRITERIA MUST BE MET FOR ANY SUBSTITUTED ITEM(S)
OFFERED:

A. THE FUNCTIONAL, TECHNICAL AND PERFORMANCE CHARACTERISTICS OF THE
SUBSTITUTE ITEM(S) ARE EQUAL TO OR EXCEED THE SPECIFICATIONS
PROVIDED IN THE SOLICITATION.

B. THE PRICE OF THE SUBSTITUTE ITEM(S) IS EQUAL TO OR LESS THAN
THE PRICE OF THE ITEM(S) IT IS TO REPLACE.

C. THE SUBSTITUTE ITEM HAS BEEN FORMALLY ANNOUNCED BY THE
MANUFACTURER AS BEING COMMERCIALLY AVAILABLE AS OF THE DATE THE
SUBSTITUTION REQUEST IS MADE.

D. THE CONTRACTOR'S OFFER CONTAINS SUFFICIENT DETAILED INFORMATION
TO SUBSTANTIATE THAT THE CRITERIA ABOVE ARE MET.

AT ITS SOLE DISCRETION, THE PURCHASING DIVISION MAY REQUEST SAMPLES
FOR TESTING AND MAY ACCEPT OR REJECT ANY SUBSTITUTE ITEM(S) OFFERED
BY THE CONTRACTOR.

SPECIFICATIONS

1.0 SCOPE:

THE PURPOSE OF THIS AGREEMENT IS TO ESTABLISH A SOURCE OF
SUPPLY FOR END USER TELEPHONE INSTRUMENTS AND ACCESSORIES. IT
DOES NOT INCLUDE TELEPHONE SYSTEMS OR PROPRIETARY TELEPHONES
THAT ARE INCLUDED WITH THE SYSTEMS. IT DOES INCLUDE INDUSTRY STANDARD
DIGITAL AND ANALOG TELEPHONES AND ACCESSORIES.

THE STATE CURRENTLY HAS OVER 20,000 LINES OF CENTREX (DMS100,
AND 5ESS) TELEPHONE SERVICE STATEWIDE, USING BOTH DIGITAL AND
ANALOG SERVICE. THE OFFICE FOR INFORMATION RESOURCES
PROVISIONS THE CENTRAL OFFICE PORTION OF THE SERVICE AND THE
WIRING TO THE DESKTOP. STATE AGENCIES WILL UTILIZE THIS
CONTRACT TO ORDER END USER TELEPHONES AND ACCESSORIES. BILLING
WILL BE DIRECTLY TO THE AGENCY PLACING THE ORDER.

THE WINNING VENDOR WILL ESTABLISH A WEB SITE THAT INCLUDES
PRICES, DESCRIPTIONS AND SUITABILITY, AND ILLUSTRATIONS FOR ALL
TELEPHONES AND ACCESSORIES AVAILABLE FROM THE CONTRACT.

THE WINNING VENDOR WILL ESTABLISH A TOLL FREE NUMBER TO PROVIDE
CUSTOMER SERVICE TO THE AGENCIES.

2.0 ANALOG AND DIGITAL TELEPHONE REQUIREMENTS:

ANALOG AND DIGITAL TELEPHONES MUST BE INDUSTRY STANDARD AND
PROVIDED WITH THE FOLLOWING:
- COLOR COORDINATED COIL HAND SET CORD NO LESS THAN 12 FEET
- LINE CORD NO LESS THAN 14 FEET WITH MODULAR PLUG TERMINATION

FOR DIGITAL TELEPHONES THE FOLLOWING ADD-ON MODULES AND
ACCESSORIES MUST BE AVAILABLE:
- 22, 18, AND 36 BUTTON EXPANSION MODULES
- STAND/BACKPLATE, FOR TELEPHONE/MODULE CONNECTION
- AC POWER ADAPTER

3.0 CORDLESS TELEPHONE REQUIREMENTS:

CORDLESS TELEPHONE UNITS MUST PROVIDE THE FOLLOWING:
- SPEAKERPHONE
- 6.0 GHZ DIGITAL TECHNOLOGY
- CALLER I.D
- CALL WAITING CALLER I.D
- HANDSET VOLUME CONTROL
- RINGER VOLUME CONTROL
- MINIMUM 30 NAME & NUMBER PHONE DIRECTORY AND/OR DIALER
- WALL MOUNTABLE
- LIGHTED HANDSET KEYPAD


4.0 ANSWERING MACHINE REQUIREMENTS:

ANSWERING MACHINE UNITS MUST PROVIDE THE FOLLOWING:
- DIGITAL RECORDING CALLER ID COMPATIBILITY
- VOICE PROMPTS
- TIME/DAY STAMP
- CALL SCREENING

5.0 HEADSET UNITS AND HEADSETS ACCESSORIES REQUIREMENTS:

HEADSET UNITS AND ACCESSORIES MUST PROVIDE AND INCLUDE THE
FOLLOWING:

- BASE AND POWER SUPPLY FOR HARD WIRED HEADSETS
- TOP OF EAR - DUAL RECEIVER FOR HARD WIRE HEADSET
- BAND TYPE SINGLE RECEIVER FOR HARD WIRED HEADSET
- BAND TYPE DUAL RECEIVER FOR HARD WIRED HEADSET
- AUTOMATED CRADLE MATE FOR WIRELESS HEADSETS
- COMPATIBLE SPARE/REPLACEMENT EAR CUSHIONS TO BE USED WITH
HEADSETS
- COMPATIBLE SPARE/REPLACEMENT INTERCHANGEABLE TUBE
- ADAPTER, AC POWER SUPPLY FOR AMPLIFIER. (ELIMINATES THE NEED
- FOR BATTERIES IN THE AMPLIFIER)
- COVER, MOUTHPIECE, FOAM
- CABLE, ADAPTOR, HEADSET, ALLOWS HEADSETS TO BE ADAPTED TO
HEADSET READY PHONES
- HEADSET, WIRELESS, OFFICE, RANGE UP TO 300 FEET, OVER EAR
STYLE, SECURITY, PRIVACY, 64 BIT DIGITAL ENCRYPTION,
-.75 OZ WEIGHT (COMPATIBLE FOR USE WITH HL10 LIFTER)
- HEADSET, WIRELESS, OFFICE, "BLUETOOTH" CAPABILITY, RANGE
STANDARD 33 FEET, OVER EAR STYLE, WEIGHT .75 OZ., HEADSET
- CONTROLS VOLUME, MUTE, CALL ANSWER/END (COMPATIBLE FOR USE
WITH HL10 LIFTER) PLANTRONICS 510S BLUETOOTH

6.0 CATALOG REQUIREMENTS:

ONLY ITEMS WITHIN THE SCOPE OF THIS CONTRACT SHALL BE AVAILABLE
FROM THE VENDOR'S CATALOG (DIGITAL CENTREX TELEPHONES, ANALOG
TELEPHONES, CORDLESS TELEPHONES, ANSWERING MACHINES, HEADSETS,
AND RELATED ACCESSORIES). THE CATALOG SHALL CONTAIN, AT A
MINIMUM, THE MANUFACTURERS DESCRIBED BELOW, IN ORDER TO
MAINTAIN COMPATIBILITY WITHIN THE STATES EXISTING PRODUCT BASE
AND INSTALLED TELEPHONE SYSTEMS. THE VENDOR MAY INCLUDE
ADDITIONAL MANUFACTURERS' PRODUCTS IN THEIR CATALOG AS LONG AS
THEY FALL WITHIN THE SCOPE OF THE CONTRACT.

REQUIRED MANUFACTURERS' PRODUCTS AND ACCESSORIES:

1. NORTHERN TELECOM DESIGNED (MERIDIAN) DIGITAL CENTREX
TELEPHONES

2. TELEMATRIX MODEL ANALOG TELEPHONES

3. PANASONIC, AT&T, OR UNIDEN CORDLESS TELEPHONES

4. GE, AT&T, OR PANASONIC MODEL ANSWERING MACHINES

5. PLANTRONICS HEADSETS AND RELATED ACCESSORIES

THE VENDOR RECEIVING AN AWARD WILL BE ALLOWED TO UPDATE THE
APPROVED CATALOG UP TO FOUR (4) TIMES A YEAR, EACH YEAR DURING
THE COURSE OF THE CONTRACT. THESE UPDATES ARE USED TO CHANGE
CATALOG ITEMS PRICING AND PRODUCT NUMBERS IN ACCORDANCE WITH
THE TERMS AND CONDITIONS OF THE ORIGINAL BID DOCUMENT.
HOWEVER, AN UNLIMITED NUMBER OF SUPPLEMENTS TO THE EXISTING CATALOG
MAY BE SUBMITTED WITH APPROVAL FROM THE DEPARTMENT OF GENERAL SERVICES
PURCHASING DIVISION. THE SUPPLEMENT IS TO BE USED FOR ADDING PRODUCTS
NOT AVAILABLE AT THE TIME OF AWARD BUT FALL WITHIN THE SCOPE OF THE
ORIGINAL SPECIFICATIONS.

THE VENDOR MUST PROVIDE, AN ELECTRONIC (CD) VERSION OF THE
CATALOG DETAILING PRODUCT, PRICING, AND PART NUMBER TO THE
DEPARTMENT OF GENERAL SERVICES, PURCHASING DIVISION.

7.0 WARRANTY

A WARRANTY PERIOD OF 2 YEARS WILL BEGIN UPON DELIVERY OF
EQUIPMENT TO THE END USER. THE VENDOR WILL MAINTAIN A DATA BASE
OF THE EQUIPMENT SERIAL NUMBERS AND DELIVERY DATES TO DETERMINE
THE WARRANTY START AND END DATES. ALL WARRANTY RETURN SHIPPING
AND HANDLING ARE THE RESPONSIBILITY OF THE VENDOR.

8.0 DELIVERY

ALL ITEMS SHALL BE PACKAGED IN MANUFACTURER'S ORIGINAL
BOX/PACKAGING WITH END USER INSTRUCTION MATERIAL.

ALL ITEMS REQUIRING POWER TRANSFORMERS AND/OR LINE/POWER
CONNECTORS SHALL BE PROVIDED WITH SUCH AT NO ADDITIONAL COST TO
THE STATE.

ALL DELIVERY TIMES (INITIAL PURCHASE AND WARRANTY REPLACEMENT)
SHALL BE AS FOLLOWS FOR ALL ANALOG TELEPHONES; DIGITAL
TELEPHONES; CORDLESS TELEPHONES AND ANSWERING MACHINES; AND
HEADSETS UNLESS A LONGER TIME IS REQUESTED OR AGREED TO BY THE
END USER. ALL UNITS MUST BE DELIVERED ACCORDING TO THE TIME
FRAMES IDENTIFIED BELOW AFTER RECEIPT OF A PURCHASE ORDER
(ARO).

FOR 1 TO 15 UNITS 10 BUSINESS DAYS OR LESS

FOR 16 TO 50 UNITS 15 BUSINESS DAYS OR LESS

GREATER THAN 50 UNITS SHALL NOT EXCEED 30 DAYS

9.0 NEW PRODUCT REQUIREMENTS:

ALL TELEPHONES AND ACCESSORIES SHALL BE NEW, UNLESS THE ITEM
ORDERED HAS BEEN DISCONTINUED BY THE MANUFACTURER.

IN THE EVENT OF A MANUFACTURER DISCONTINUED ITEM, REFURBISHED
ITEMS MAY BE ALLOWED UPON AGREEMENT BY THE STATE OF TENNESSEE.
THE ITEM WILL THEN BE CLEARLY LABELED AS REFURBISHED ON BOTH
THE PACKAGING AND THE ITEM ITSELF. REFURBISHED ITEMS WILL STILL
MAINTAIN THE TWO YEAR WARRANTY.