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Family Assistance Service Centers

The Family Assistance Service Center answers calls and can make changes to your Families First, Food Stamps. Your call to us is free of charge.


In Nashville, please dial 743-2000
7:00 a.m. to 5:30 p.m.
Monday thru Friday

Other Helpful Phone Numbers:
Out of State Verification 615-687-5535 (FAX)
Cover Tennessee 1-888-486-9355
TennCare Solutions 1-800-878-3192

Have a Question?

We offer a number of different Customer Service Options:


Frequently Asked Questions


Case Connect - Look up your Family assistance Information


Direct Email - Prompt response to all your questions


***Average Wait Time: 60-90 seconds