|
|
Department
of Human Services Child Care
Certificate Program Online Policy Manual Case Management |
Revised: |
16.5 |
CHILD TRANSFERRING PROVIDERS |
|
|
|
Transfers
When Parent Owes Back Co-Pay Fees When a parent owes the current provider a parent co-pay fee debt, the
transfer cannot be completed unless: ·
the provider
acknowledges the complete payment of any owed co-pay fees; or ·
a payment
plan satisfactory to the provider has been agreed upon. Limits on Provider Transfers The Department will allow a parent two (2) unquestioned requests to
transfer providers within a twelve-month period. Any additional requests will be questioned
as to the need and approved only under certain conditions to avoid
unnecessary disruptions in a child’s caregiver relationship. Reasons to Approve an Additional
Transfer ·
The parent
moved to a new residence. ·
The parent
changed job locations. ·
The parent
either: - complains of problems with the provider and
has filed an allegation of abuse or neglect with the Department of Children’s
Services, or - makes an allegation of provider licensing
violations with the DHS Child Care Complaint Hotline. ·
The provider
or regulatory agency closes the child care provider. ·
The parent
provides a written statement about specific concerns for the health or safety
of her child at her unregulated provider. ·
The parent
transfers from an unregulated to a regulated provider. ·
The child
ages out of the care levels provided by the current provider. ·
The parent
cannot afford the cost difference between the state base rate and a
provider’s higher general public rate. |
|