Department of Human Services

Child Care Certificate Program Online Policy Manual

Program Management




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Suspected abuse of program benefits or fraud by staff, clients or providers must be reported.


Reporting of Suspected Program Abuse or Fraud


DHS staff, parents, or providers who become aware of or suspect program abuse, misappropriation of funds, or fraudulent receipt or issuance of benefits should report these situations to the Comptroller of the Treasury’s Fraud, Waste and Abuse Hotline at 1-800-232-5454.


Staff members will also report the above instances to the Director of the Child Care Certificate Program.


Informants can remain anonymous when calling the fraud hotline.


Any specific information provided to Certificate Program staff on suspected Certificate Program abuse will be investigated and pursued by staff in order to correct the immediate problem, i.e., ineligibility, inaccurate enrollments or attendance.



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