Department of Human Services

Families First Online Policy Manual

Family Services Counseling




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There are exceptions to the confidential relationship between the Family Services counselor and the Families First client:


        Incidents or suspicion of physical and/or sexual abuse or neglect of a child will be reported, by law, to the appropriate authority.


        Incidents of direct threats of harm to self or others will be reported to the appropriate agency or persons.


        Information can be disclosed as a result of a court order or subpoena.


        Information can be disclosed to medical personnel in a medical emergency or to qualified personnel for research, audit, MEU incapacity determination, or program evaluation.


Note: Information relating to Families First eligibility that is shared with the Family Services counselor during the course of counseling is considered confidential.The only information that FSC is required to report is information directly related to an individualís eligibility for Families First.The Family Services counselor may also discuss how the clientís particular barriers affect his/her ability to participate in a work requirement (with the clientís permission).


When the Family Services counselor discusses confidentiality during the initial assessment, he/she will present a consent form for the client to sign stating that he/she agrees with and understands these exceptions to the confidentiality policy.Family Services Counseling cannot be provided to a client who will not sign the consent form.If the client refuses to sign the consent form, the Family Services counselor will notify the caseworker/FF work activity contractor about this refusal.The caseworker/FF work activity contractor will then remove Family Services Counseling as a support service.



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