Department of Human Services

Families First Online Policy Manual

Rights and Responsibilities




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If the possible need for an accommodation does not become apparent prior to referral to the work activity contractor, the contractor’s assessment process will ensure that appropriate services are provided for individuals with disabilities. 


·        The following are appropriate accommodations a contractor could provide:




·        A client is legally blind without a pair of glasses.  The individual breaks her glasses.  A reasonable accommodation for her to successfully participate in Families First would be for the contractor to purchase the individual a new pair of glasses.

·        A client has asthma.  The contractor has two placement options for the client to participate in community service, one which requires physical exertion that could aggravate the condition and another that does not.  If the asthma cannot be adequately controlled by medication, the contractor should refer the client to the placement that does not require physical strain.


Refer to Families First Reasonable Accommodations Requirements for more accommodation examples.


If the work activity contractor is unable to make a reasonable accommodation determination, they may request a screening by the client rep and consultation by the State Office.  All requests for accommodations or determination of accommodations made by the contractor must be fully documented in the electronic case record and in the contractor’s client record.  (Refer to ADA Verification/Documentation section).  In addition, the client rep must be notified of all accommodation requests and their resolutions and must send an accommodation notice.  Bulletin 9, FA-09-08



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