Department of Human Services Families First Online Policy Manual Rights and Responsibilities	Revised:
31.21	THE COMPLIANCE OFFICER – ADA RESPONSIBILITIES	Table of Contents
	The Compliance Officer oversees and coordinates ADA compliance for the Department and its contracting agencies. The Compliance Officer: · Reviews submitted ADA grievances and makes final determinations. ^Bulletin 33, FA-07-14 · Reviews, periodically, all accommodations requested, provided, or denied to: - Ensure that ADA policies are being appropriately applied. - Identify trends. - Identify training needs. - Identify needed improvement in application issues. · Conducts ADA training for DHS contractors or reviews ADA training developed by the contractor. · Ensures that all contractor staff who are involved in serving clients, including both new and existing staff, are trained on ADA policies and serving clients with disabilities. · Conducts regular oversight of contractor ADA and agency compliance through site visits, case file reviews, interviews with staff, and other means. ^Bulletin 33, FA-07-14	Glossary
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