|
|
Department
of Human Services Families
First Online Policy Manual General Administrative Procedures |
Revised: |
41.3 |
SECURITY OF ELIGIBILITY AND CASE MANAGEMENT SYSTEM CASE FILES |
|
|
|
All individuals requesting access to the
eligibility and case management system must have a RCAF number and must
complete an eligibility and case management system enrollment form. Upon appropriate authorization, the
individual will be given access to the eligibility and case management
system. The individual’s security
profile will define the type of access (update or inquiry) and the screen’s
that may be accessed. The access to the eligibility and case management system in the county
office is approved by the Field Management Director (FMD1) or the district
office. Access at the state level is
approved in the State Office by the Program Director or Assistant
Commissioner. The Security Coordinator
(in the county office, known as the AAA) sets the security profile. The caseloads in the eligibility and case management system have a
primary caseworker and there may be a total of five (5) caseworkers (EC
profile) that are attached to a case.
This profile will permit inquiry and update. The county and district supervisor will
have inquiry and update access to the cases that are managed by the
caseworkers that are in their administrative structure. Security must be maintained at all times. Staff must never share their system sign-on
password and must sign-off of the system when away from their work station. |
|