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  • Tax Information
  • Vehicle Title/Registration
  • Motor Carrier
  • General Information
  • Revenue Administration

Tax Information

Do you have a tax issue or question? Search Revenue Help for answers, or submit a ticket to one of our representatives. You can also call us using the telephone numbers below. Department of Revenue personnel are happy to assist you with any questions you may have about tax law or filing requirements.

Please contact a tax professional for assistance in completing all tax forms.

Hours of Operation:
Monday - Friday, 8 a.m. - 4:30 p.m. (Central Time), excluding state holidays.


General Call Center:

The General Call Center is available to answer general questions about Tennessee tax law statutes, tax account information, correspondence/letters/notices received in the mail, and the preparation of tax returns.

Nashville-area and out-of-state: (615) 253-0600
Statewide toll-free: (800) 342-1003
Fax: (615) 253-6299; (615) 253-3580

Phone Menu Options:

  • 1 - Transfer to Electronic Filing hotline
  • 2 - Sales Tax
  • 3 - Business Tax
  • 4 - Professional Privilege Tax
  • 5 - Hall Income Tax
  • 6 - Transfer to Franchise and Excise Tax hotline
  • 7 - Other Taxes

Franchise and Excise Tax Hotline:

Nashville-area and out-of-state: (615) 253-0700
Statewide toll-free: (800) 397-8395
Fax: (615) 741-3859, (615) 741-0682

Phone Menu Options:

  • 1 - F&E tax returns, statutes, and questions about notices
  • 2 - F&E tax account, registration and updates, and tax clearances

Electronic Filing Hotline:

Electronic filing of returns is available for business tax, consumer use tax, franchise and excise taxes, Hall income tax, professional privilege tax, and sales tax.This hotline can assist with questions regarding electronic filing, including:

  • Setting up usernames or passwords
  • Troubleshooting problems and error messages on Revenue’s online filing websites
  • Providing guidance for submitting electronic payments

Nashville-area and out-of-state: (615) 253-0704
Statewide toll-free: (866) 368-6374
Fax: (615) 532-2299


Tobacco, Alcohol and Miscellaneous Tax Hotline:

Nashville-area and out-of-state: (615) 253-0680
Statewide toll-free: (844) 430-7678
Fax: (615) 741-0682

Phone Menu Options:

  • 1 - Tobacco
  • 2 - Alcohol Taxes - Beer, liquor-by-the-drink, direct shippers, brand registration, wholesale gallonage, mixing bar, wine tax, alcohol bonds
  • 3 - Miscellaneous Taxes - Litigation, coin-operated amusement, severance, gross receipts (bottlers, utilities, vending for non-profit organizations), marriage, and realty transfer

General Registration:

Questions or assistance regarding the registration for the following taxes: sales, business, rental surcharge, tire, used motor oil, bail bonds and assistance with the requirements of applying for a non-profit, federally chartered credit union or agricultural exemption for sales tax.

Nashville-area and out-of-state: (615) 253-0601
Fax: (615) 532-9784


Additional Assistance (Audit Division):

Hall Income Tax: (615) 532-6439

Inheritance, Estate and Gift Taxes: (615) 532-6438
Local Government Hot Line: (866) 562-2549

Motor Fuels: (615) 532-6124
EDI: (615) 532-6916
Motor Fuels Refunds: (615) 532-6902
Motor Fuels Registration: (615) 532-5694

Penalty Waivers: (615) 532-6464
Email: penalty.waivers@tn.gov

Refunds: (615) 741-0443

Voluntary Disclosure: (615) 741-8319

Vehicle Title & Registration

Statewide toll-free: (888) 871-3171
Nashville-area and out-of-state: (615) 741-3101
Fax: (615) 253-4260

Mailing Address:
Department of Revenue
Vehicle Services Division
44 Vantage Way, Suite 160
Nashville, TN 37243-8050

Do you have a title and registration question or issue we can help with? Search Revenue Help for answers, or submit a ticket to one of our representatives.

Change of Address for Vehicle Registration

Motor Carrier

International Registration Plan (IRP):
Statewide toll-free: (888) 826-3151
Nashville-area and out-of-state: (615) 399-4265

International Fuel Tax Agreement (IFTA):
Statewide toll-free: (888) 468-9025
Nashville-area and out-of-state: (615) 399-4267

Intrastate Authority :
(615) 399-4266

Mailing Address:
Motor Carrier Services
44 Vantage Way
Nashville, TN 37243-8050
(Please see above for telephone numbers.)
Fax: (615) 361-5924

Do you have a question about Motor Carrier that we can help with? Search Revenue Help for answers, or submit a ticket to one of our representatives.

General Information Numbers

Revenue Help

Taxpayer Services:
Nashville Office: (615) 253-0600
Chattanooga Office: (423) 634-6266
Jackson Office: (731) 423-5747
Johnson City Office: (423) 854-5321
Knoxville Office: (865) 594-6100
Memphis Office: (901) 213-1400

Media Relations: Kelly Cortesi (615) 770-6942

Speakers Bureau: Dayna Patzner (615) 532-4975

Audit Division: (615) 741-3680

Hearing Office: (615) 741-3810

Human Resources: (615) 741-2828

Legal Office: (615) 741-2348

Tax Enforcement: (615) 741-7071

Special Investigations: (615) 365-6200

Liens/Releases: (615) 741-7074

Bankruptcy: (615) 532-6322

Revenue Administration

Commissioner Richard H. Roberts (615) 741-2461
Deputy Commissioner: David Gerregano (615) 741-2461
Assistant Commissioner of Revenue Operations: John Duncan (615) 253-7331
Assistant Commissioner of Audit Administration: Stacy Gibson (615) 741-8499
Assistant Commissioner and General Counsel: Kristin Husat (615) 741-2348
Assistant Commissioner for Policy and Legislation: Barbara Sampson (615) 741-2461
Chief Financial Officer: Amanda McGraw (615) 253-8950
Chief Information Officer: Tony Starnes (615) 741-2411

Director of Communications: Kelly Cortesi (615) 770-6942
Director of Fiscal Services: John Lamar (615) 253-1381
Director of Human Resources: Abby Sparks (615) 741-2828
Director of Internal Audit: Melvin Jones (615) 741-3436
Director of Processing: Yvonne Holbert (615) 741-2505
Director of Research: Kirk Johnson (615) 741-2446
Director of Special Investigations: Tommy Sneed (615) 365-6200
Director of Tax Enforcement: Wilbur Hooks (615) 741-7071
Director of Taxpayer Services: Kathy Smith (615) 741-7384
Director of Vehicle Services: Allison Raymer (615) 532-5072
Director of the Administrative Hearing Office: Bernadette Welch (615) 741-3810
Legislative Liaison: Lauren Fields (615) 532-8922
Legislative Liaison: Justin Moorhead (615) 532-8851
Senior Project Manager: Deborah Betancourt (615) 741-9082