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HOV Smart Pass FAQs

  1. Who can get a decal?

    Drivers of qualifying hybrid vehicles can register for a Smart Pass decal. View a list of vehicles who qualify here.
  2. Where can I use the decal?

    The decal is valid in all Tennessee high occupancy vehicle, or HOV, lanes at any time. Click here to view a list of HOV lanes in Tennessee. The decal is not valid in other states.
  3. How do I register for a decal?

    You can apply directly through the Department of Revenue's Web site. Visit the department's Web site, and click on "Title and Registration."

    There are three simple ways to apply:
    • Email the application to Email.T&R@tn.gov.
    • Mail the application to Department of Revenue, Vehicle Services Division, 44 Vantage Way, Suite 160, Nashville, TN 37243-8050.
    • Fax the application to (615) 253-8650.
  4. Where should the decal be placed on my car?

    Please place the decal on the outside of your rear vehicle window in the lower right (passenger side) corner.
  5. What is the cost of the Smart Pass decal?

    Drivers can register for a decal at no cost.
  6. How is the decal enforced?

    The Department of Safety enforces the HOV lane law based on how many passengers are in the car or the presence of the Smart Pass decal.
  7. Can I transfer the sticker to a new car if it is a hybrid?

    No, all drivers who wish to obtain a decal must register through the department. The decal is not transferable. An application must be completed a new decal to be assigned to a hybrid vehicle.
  8. Do I have the option to only carry the sticker in my car and show it to law enforcement if pulled over?

    No, the decal must be displayed in the proper place at all times.
  9. Why do hybrids qualify for the decal and not other low-emission vehicles?

    Traditionally, only vehicles with two or more occupants have been allowed to travel in HOV lanes. In Tennessee, those lanes are in effect during morning and afternoon rush hours. On August 10, 2005, a new federal transportation act was signed into law and included an exemption from the HOV occupancy requirements for vehicles certified as "low emission and energy-efficient," (Section 1121). The new provision required the EPA to issue regulations for certifying vehicles as "low emission and energy-efficient." These provisions are codified at 23 United States Code (U.S.C.) 166. A list of EPA qualified vehicles can be found on the TDOT Smart Commute Web site.
  10. What do people do if they lose their sticker?

    Persons who lose their stickers should fill out a new application form and indicate the word "replacement" at the top of the application form.
  11. When did Smart Pass legislation go into effect?

    Public Chapter 1121 was passed in the 2008 session with an effective date of January 1, 2009 for the Smart Pass program. Tenn. Code Ann. 55-8-188 goes into detail about HOV lane regulations, including Smart Pass.

Do you have more questions? Contact Email.T&R@tn.gov or call (615) 741-3101 (Nashville-area or out-of-state) or (888) 871-3171.