Managed Care Organizations
TennCare services are offered through managed care entities. Medical and behavioral services are covered by "at risk" Managed Care Organizations in each region of the state, and each participating MCO creates their own contracts with providers, maintains their own fee schedules, and has their own in-network specialists and providers.
You can contact the Provider Relations hotline at each of the MCOs in order to find information about fee schedules, becoming a TennCare Provider, or finding TennCare Specialists. The contact information for the MCOs is listed below.
- Middle Tennessee MCO CRA (pdf, 1,518kb)
- East and West CRA (pdf, 1,477kb)
West Tennessee Health Plans
| Health Plan | Provider Services | |
| UnitedHealthcare Community Plan UnitedHealthcare Community Plan 3175 Lenox Park Blvd. Suite 400 Memphis, TN 38115 |
1-800-690-1606 | |
| BlueCare BlueCare 85 N. Danny Thomas Blvd. Memphis, TN 38103 |
901-544-2148 or 1-800-468-9736 |
|
| TennCare Select TennCare Select 801 Pine Street Chattanooga, TN 37402-2555 FAX: (423) 752-6790 |
1-800-276-1978 After hours: 1-800-299-1407 |
|
Counties: Benton, Carroll, Chester, Crockett, Decatur, Dyer, Fayette, Gibson, Hardeman, Hardin, Haywood, Henderson, Henry, Lake, Lauderdale, Madison, McNairy, Obion, Shelby, Tipton and Weakley |
||
Middle Tennessee Health Plans
| Health Plan | Provider Services | |
| UnitedHealthcare Community Plan UnitedHealthcare Community Plan 10 Cadillac Dr. Suite 200 Brentwood, TN 37027 |
1-800-690-1606 | |
| AMERIGROUP www.amerigroupcorp.com Community Care Three Lakeview Place 22 Century Blvd., Suite 310 Nashville, TN 37214 |
1-800-600-4441 | |
| TennCare Select TennCare Select 801 Pine Street Chattanooga, TN 37402-2555 FAX: (423) 752-6790 |
1-800-276-1978 After hours: 1-800-299-1407 |
|
Counties: Bedford, Cannon, Cheatham, Clay, Coffee, Cumberland, Davidson, DeKalb, Dickson, Fentress, Giles, Hickman, Houston, Humphreys, Jackson, Lawrence, Lewis, Lincoln, Macon, Marshall, Maury, Montgomery, Moore, Overton, Perry, Pickett, Putnam, Robertson, Rutherford, Smith, Stewart, Sumner, Trousdale, Van Buren, Warren, Wayne, White, Williamson and Wilson |
||
East Tennessee Health Plans
| Health Plan | Provider Services | |
| BlueCare BlueCare 801 Pine Street Chattanooga,TN 37402-2555 FAX: (423) 752-6790 |
1-800-468-9736 After hours: 1-800-299-1407 |
|
| UnitedHealthcare Community Plan UnitedHealthcare Community Plan 2035 Lakeside Centre Way Suite 200 Knoxville, TN 37922 FAX: (865) 690-1941 |
1-800-690-1606 | |
| TennCare Select TennCare Select 801 Pine Street Chattanooga, TN 37402-2555 FAX: (423) 752-6790 |
1-800-276-1978 After hours: 1-800-299-1407 |
|
Counties: Anderson, Bledsoe, Blount, Bradley, Campbell, Carter, Claiborne, Cocke, Franklin, Grainger, Greene, Grundy, Hamblen, Hamilton, Hancock, Hawkins, Jefferson, Johnson, Knox, Loudon, Marion, McMinn, Meigs, Monroe, Morgan, Polk, Rhea, Roane, Scott, Sequatchie, Sevier, Sullivan, Unicoi, Union and Washington |
||
Former Plans
* As of 1 Jan 2009 the plans below are no longer providing current services. The plans are listed below in the event you have questions about pending claims.
