Skip to Content


Are you a provider who needs assistance with TennCare related matters?

If so, please contact Provider Services at the member's Managed Care Organization for MCO claims.

For general questions, eligibility verification or Medicare Cross-Over Claim questions, contact TennCare Provider Services at 1-800-852-2683.

Provider Links

  • Current P.O. Box List
  • Provider Educational Handouts
  • Dental Services
  • Provider Miscellaneous Forms
  • Electronic Data Interchange
  • Provider Registration
  • Managed Care Organizations
  • TennCare/Medicaid EHR Incentive Program
  • Medicare/Medicaid Crossover Claims
  • Verify Eligibility
  • Pharmacy
  • Web Functionality & Access
  • The Centers for Medicare & Medicaid Services (CMS) implemented the Payment Error Rate Measurement (PERM) program to measure improper payments in Medicaid. For more information on PERM please visit CMS PERM website for educational guides and question/answer section Payment Error Rate Measurement (PERM) and view the informational video PERM: Responding to Medical Records/Documentation Requests.

    Literacy in Health Care / Communicating with TennCare Enrollees / Cultural Competency / Disparities in Health Care

    Provider News & Notices

    Keep up-to-date with the latest provider news and information from TennCare! Subscribe to this free service.