The Do Not Call program was established in 1999 by the Tennessee General Assembly. Under the direction of the Tennessee Regulatory Authority (TRA), the program's goal is the elimination of unnecessary and unwanted telemarketing calls.
The Do Not Call program is available to residential telephone subscribers of Tennessee only. Business numbers may not be registered in the program; however, cell phones used for non-commercial purposes may be registered.
No. The program is free to all residential telephone customers.
Registration is easy! Consumers wishing to take part in the program may register directly with the TRA via the Internet (return to our homepage and click on the Do Not Call link), or by calling from your home 1-877-872-7030. After you complete this step, you are a registered participant in the Do Not Call program.
Your part is done! After you register your telephone number, the information will be compiled and stored in a database that contains the telephone numbers of all program participants. The collected data will remain confidential and will only be used in conjunction with operation of the Do Not Call program.
Effective July 1, 2006, your number will be in effect 30 days from the end of the month in which you registered.
For example: A person who registered their number on July 1st would go into effect on September 1st.
Your name will remain on the register until you request the TRA to remove your name or when your telephone number is disconnected.
If you change telephone numbers and wish to remain a participant of the Do Not Call program, it will be necessary for you to register your new telephone number in the program.
To have your telephone number(s) removed from the Do Not Call list you may contact us by calling 1-800-342-8359 or by writing to:
Tennessee Regulatory Authority
502 Deaderick Street, 4th Floor
Nashville, TN 37243
Please include your name, address and the telephone number(s) you wish to have removed from the program.
The program should stop most telemarketing calls. There are, however, a few conditions under which a telemarketer may call:
No. A call from a collection agency is not considered to be a solicitation.
The TRA provides enforcement of the Do Not Call program. Violations should be reported to the TRA Consumer Services and External Affairs Division at 1-800-342-8359.