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Legislative and Constituent Services (LCS)

DCS Guide Documents l DCS Guide Pages l Annual Reports

The staff who work for the Department of Children Services Legislative and Constituent Services unit listen to concerns, answer questions and address a variety of problems for the benefit of children each year.

If you believe a child has been abused or neglected, then please call our Child Protective Service (CPS) Hotline at 1-877-237-0004 and report the abuse. Or click here to do so online. The Hotline is available 24 hours a day / 7 days a week.

The purpose of the Legislative and Constituent Services (LCS) unit is to review and respond to concerns and/or inquiries of clients, parents, foster and adoptive parents, advocates, legislators, and other concerned citizens regarding all areas within DCS, such as child protective services, foster care, adoption, agency programs, DCS policies and procedures or service delivery.

The DCS Legislative and Constituent Services Unit is NOT AUTHORIZED to make, change or set aside law and policy. The DCS Legislative and Constituent Services unit can take the appropriate action to aid in the resolution of a specific issue or systemic problem.

How to contact the DCS Legislative and Constituent Services (LCS) Unit:
Toll-Free: 1-800-861-1935
E-Mail
In writing:
  Department of Children’s Services
  Legislative and Constituent Services Unit
  436 6th Avenue North
  7th floor Cordell Hull Building
  Nashville, TN 37243