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New Updated Phone In Process

Simple Verification is here!

DCS is very excited to announce an online portal for DCS resource parents to verify their foster care payments. Information has been shared with all resource parent support staff and DCS resource parents. See the Letter to Resource Parents.

Statistics:

• As of March 7th, 39% are using Web verification!
• 96% stated that the new service, compared to the phone system, was much easier to use.
• 94% stated that they had no problems using the online verification system.
• 47% stated that they saved 10 minutes compared to the phone system and 49% saved 5 minutes.
• 96% stated that in the future, they would submit payment dates online.

What you will see when you click on the link to the portal:

https://apps.tn.gov/fpv/index.html

resource parent verification portal

Some Comments from Users:
It was SOOOO easy!!!!  I love it:)~
No problems at all. This is wonderful compared to the phone in system which was so time consuming. Thankfully for this new system I can now just click the dates in quickly and give my beautiful foster Grandchildren those precious minutes of my time! Thank you!
This is awesome and it only takes a few minutes. Having to punch in SSN and ID numbers can be confusing using the phone system. Thanks you made my life a little easier.
first time I used my cell phone.. maybe an app for the smart phone would be great. This only took about ten seconds to do though!! Very easy!!
So nice to see that you have the right children placed in our home. Its easy to see with this system and much better. Less numbers to have and less likely that you will lose numbers!
no problem but would be like to be able to save a copy of the verification to my computer rather than print

Foster Care Payment Delay Protocol 1.12

January 2013 July 2013
February 2013 August 2013
March 2013 September 2013
April 2013 October 2013
May 2013 November 2013
June 2013 December 2013