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Novel Coronavirus - COVID-19: Information for Community Behavioral Health Providers, Consumers, and Families

TDMHSAS Shares Crisis Line Public Service Announcement

Statewide resource available to help Tennesseans during mental health emergencies
Monday, April 13, 2020 | 02:53pm

NASHVILLE, Tenn.— In response to the Coronavirus pandemic, the Tennessee Department of Mental Health and Substance Abuse Services (TDMHSAS) is sharing public service announcements with broadcasters to increase awareness of its Statewide Crisis Line.

Anyone experiencing a mental health emergency is urged to call 855-CRISIS-1 (855-274-7471) or text “TN” to 741-741.

The crisis line is a tool to connect Tennesseans who are experiencing mental health emergencies with the help they need.  Calls to the crisis line are answered by local crisis services providers.

“We are so blessed to have a statewide network of community-based crisis services providers who offer mobile crisis assessments, crisis walk-in centers, crisis stabilization units, and more.  For people struggling with mental health issues as a result of the COVID-19 pandemic, there is help and there is hope,” said TDMHSAS Commissioner Marie Williams, LCSW.  “We’re truly grateful to all the broadcasters in Tennessee who consider sharing this information as a public service to their audience.”

Public service announcements in both video and audio formats were distributed to television and radio stations with assistance from the Tennessee Association of Broadcasters.  Stations that have additional questions can contact TDMHSAS Communications Director Matthew Parriott at


About the Department of Mental Health and Substance Abuse Services
Our Mission: Creating collaborative pathways to resiliency, recovery, and independence for Tennesseans living with mental illness and substance use disorders.

Our Vision: A state of resiliency, recovery, and independence in which Tennesseans living with mental illness and substance use disorders thrive.