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Our Team

Mission:

As the State's consulting office, we collaborate with customers to drive innovation and operational efficiency to benefit Tennesseans.

 

Vision:

To be a nationally recognized model for customer focused innovation in government.


Our Team

E. Terry Cowles

Director Customer Focused Government

Clifton Peay

Deputy Director Customer Focused Government

Adam Jarvis

Senior Management Consultant Customer Focused Government

Katie Lillard

Senior Management Consultant Customer Focused Government

Henry Downes

Management Consultant Customer Focused Government

Lauren Phipps

Management Consultant Customer Focused Government

Ben Burkeen

Governor's Management Fellow Customer Focused Government

Amber Finlay

Governor's Management Fellow Customer Focused Government

Evan Smith

Governor's Management Fellow Customer Focused Government

Laura Vaught

Governor's Management Fellow Customer Focused Government