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News and Information

Collection Service Board

Notice of November 12, 2014 Tennessee Collection Service
Board Rulemaking Hearing
Click Here to View Proposed Rules

Read the 2014 Legislative Update Report for the Collection Service Board here.

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New or Amended Statutes - New or Updated Rules
Changes to Fees - Rulemaking Hearings related to Fees
Significant Changes Impacting Your License - Changes to Policies
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  • Important Notice Regarding Collection Service Location Managers
    On April 23, 2013, Governor Bill Haslam signed Public Chapter 180 into law. As a result of this Act, licensed collection services are no longer required to have a licensed location manager for each location and no new licenses will be issued for collection service location managers. If you previously filed an application on or after September 1, 2012, with the Collection Service Board for a location manager license which was currently pending approval by the Board (no license was ever issued and the application had not been denied), you may contact the Collection Service Board at 615-741-1741 or by mail at Collection Service Board, 500 James Robertson Parkway, Nashville, TN 37243 to request a refund of the application fee.

    In your request, please provide the following information:
    The name in which the license was requested and the date on which you filed the application. Also please include the address where you request that the refund be sent.
  • FTC Study on Debt Buying Industry