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DIRECT Policies for Tennessee State Agency Users

The State of Tennessee DIRECT Policies include the full range of privacy and security policies necessary to maintain the confidentiality of patient data being exchanged through DIRECT, including but not limited to: authorization, identity verification, access, and breach. The State of Tennessee by and through the Department of Finance and Administration (F&A), Division of TennCare, Office of eHealth Initiatives (OeHI) has developed these DIRECT Policies.

Each Participating State Agency that has signed an Inter-Agency Agreement and Acknowledgement (Inter-Agency Agreement) between TennCare and the Participating State Agency and wishes to use the State Health Information Service Provider (HISP) services in the State of Tennessee must comply with these DIRECT Policies.

Review the Polices that apply to DIRECT .