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Find Local American Job Center

Your local American Job Center is here to help!

Whether you’re a recent college graduate looking for a job or a seasoned employee wanting a career change, your American Job Centers offers services that can meet your employment needs.  We provide free access to the resource rooms which includes computers and Internet, telephones, and fax machines. Also, job seekers can attend on-site recruiting events, workshops on resumé writing, interviewing skills, and job search activities or pursue more intensive training or certifications for occupations that are in demand. American Job Centers give you the right tools you need to succeed!

All 95 Tennessee counties are served by an American Job Center with qualified staff and open 8:00 A.M. to 4:30 P.M., Monday through Friday. Our Job Centers are grouped by areas called LWDAs (Local Workforce Development Areas).

Locate an American Job Center in Your Neighborhood

Tennessee has a network of centers across the state, simultaneously servicing both employers and job seekers alike. Companies find ideal workers while candidates receive vital career information and services.


Each American Job Center offers digital labor market information, free Internet access, workshops, online talent banks, job placement, recruitment, and training. Stop by your local center to get started today!

Local Workforce Development Areas  (LWDAs)

LWDAs are area clusters of counties whose labor market and other employment-related factors are similar. This means each area provides workforce development and career services based on local needs. LWDAs are affiliate, or partners who help operate and administer programs and services as directed from the Workforce Innovation and Opportunity Act (WIOA) at all of the local job centers throughout the state. 

Area   Counties Served Partner Equal Opportunity Officer
LWDA 01     Carter, Johnson, Sullivan, Washington & Unicoi Alliance for Business & Training Pat Wishon
(423) 547-7515
Alliance for Business and Training Inc. - AB&T
LWDA 02   Claiborne, Cocke, Grainger, Greene, Hamblen, Hancock, Hawkins, Jefferson, Sevier & Union Walters State Community College Don Shadow
(423) 587-7036
Walters State Community College
LWDA 03   Knox Workforce Connections Kathy Sergeant
(865) 546-3500​
LWDA 04   Anderson, Blount, Campbell, Cumberland, Loudon, Monroe, Morgan, Roane & Scott East Tennessee Human Resource Agency Steve Bandy
(865) 691-2551
East Tennessee Human Resource Agency - ETRA
LWDA 05   Bledsoe, Bradley, Hamilton, McMinn, Marion, Meigs, Polk, Rhea & Sequatchie Southeast Tennessee Development District Amber Akins
(423) 424-4240
Southeast Tennessee Development District - SEDEV 
LWDA 06   Bedford, Coffee, Franklin, Grundy, Lincoln, Moore & Warren Workforce Solutions Diane Stoker
(931) 455-9596
Workforce Solutions
LWDA 07   Cannon, Clay, DeKalb, Fentress, Jackson, Macon, Overton, Pickett, Putnam, Smith, VanBuren & White Upper Cumberland Human Resource Agency Harrison Young
(931) 528-1127 ​
Upper Cumberland Human Resource Agency - UCHRA
LWDA 08   Cheatham, Dickson, Houston, Humphreys, Montgomery, Robertson, Stewart, Sumner & Williamson  Workforce Essentials, Inc. Barbara Unruh
(931) 905-3507​
Workforce Essentials Inc.
LWDA 09   Davidson, Rutherford, Trousdale, & Wilson Nashville Career Advancement Center Coni Caudle
(615) 862-8890 Ext. 77402
Nashville Career Advancement Center - NCAC
LWDA 10   Giles, Hickman, Lawrence, Lewis, Marshall, Maury, Perry & Wayne South Central Tennessee Workforce Board Tonja Garrett
(931) 398-6033​​
South Central Tennessee Workforce Alliance - SCTWA
LWDA 11     Chester, Decatur, Hardeman, Hardin, Haywood, Henderson, McNairy & Madison West Tennessee Workforce Development Board Edna Johnson
(731) 989-5111
Southwest Human Resource Agency - SWHRA
LWDA 12     Benton, Carroll, Crockett, Dyer, Gibson, Henry, Lake, Lauderdale, Obion, Tipton & Weakley Northwest Tennessee Workforce Board Laura Speer
(731) 286-3585​
Northwest Tennessee Workforce Board, Inc. - NWTN
LWDA 13     Fayette & Shelby Workforce Investment Network Raissa McKinney
(901) 576-6824
Workforce Investment Network - WIN

Equal Opportunity Officers (EOOs) are in each LWDA for WIOA Title I Programs.

Statewide contacts are Evelyn Gaines Guzman  (Human Resources) at (615) 253-1331 and Nicholas Bishop  (Workforce Services) at (615) 741-0286.

File a Complaint


If you have a complaint about the services that were provided at a local Tennessee American Job Center or a job you were referred to by a Tennessee American Job Center, please contact your local Tennessee American Job Center manager or write to:

Tennessee Department of Labor and Workforce Development
Division of Workforce Services
State Monitor Advocate
220 French Landing Drive, 4B
Nashville, TN 37243

If you have a complaint about other employment-related matters, the Tennessee American Job Center will provide you with information on agencies that may be able to assist you. We take every complaint seriously and aim to improve our customer service with your input.